Safe, Secure, Online Backup, Price list and information
Depositit is the safest, easiest and most secure solution for all your data protection needs
Pricing
Depositit offers two basic pricing options:
Standard -
| Package |
Data |
Cost pa |
| Standard |
4000MB(4GB) |
£120 |
| Light User |
500MB(0.5GB) |
£60 |
Additional storage is available:
| Package |
Cost pa |
| 7.5 GB |
£180.00 |
| 10 GB |
£240.00 |
| 12.5 GB |
£270.00 |
| 15 GB |
£300.00 |
Each additional 2,500mb (2.5 gb) of storage costs £30 + vat
All prices exclude UK VAT (17.5%)
Please Note: Upgrade charges are Pro Rata, hence if you
upgrade from the standard 4gb package to the 7.5gb package
half way through your annual contract (i.e at month six),
you will only incur a charge of £30 + vat for the upgrade
and not £60 + vat. This cost is worked out, wherever you
are within the contract.
Capacity
Depositit offers unlimited storage capacity and
automatically increases your space when required. Which
ever package you initially subscribe to, if the data uploaded
takes you over that original package, you will
automatically be upgraded, and invoiced for the difference.
Compression
All storage packages are for raw data and assume an average
compression of 2:1 (i.e our Standard 4,000mb (4gb) Package
allows a total 2,000 mb (2gb) of compressed data storage on
our servers).
Technical Support
Depositit include Free Of Charge comprehensive support
files, FAQ's and an Interactive Training System (CBT) that
will effectively guide all subscribers through every element
of the service.
In order to help our customers keep costs to a minimum, the
subscription price does not include live telephone/email
support. This is available as an optional extra and costs just
£12.50 + vat at the point of registration or £17.50 + vat at
all other times.
Faq's
Q: How much does Depositit cost?
A: Depositit costs £120.00 + vat pa for our Standard 4gb
Package (this will back up approximately 500,000 A4 pages
of text). We also offer a Light User 500mb Package for
£60.00 + vat pa, which is designed for more limited
home/home office use (this will back up approximately
62,000 A4 pages).
Q: Can I pay over the phone/by cheque (I don't have a
credit card)?
A: Depositit only accepts online payments via a credit or
debit card, as this is required to activate the account.
All payments are processed through WorldPay, a leading Secure
Payment Services provider.
Q: What platforms does Depositit support?
A: Depositit supports Windows 95, 98, Me, NT, 2000 and XP.
Q: How long is the contract for?
A: The term of the contract is 12 months.
Q: Can I cancel my account?
A: Depositit offer a 15-day no quibble cancellation period.
Q: How do I register to use the service?
A: Visit the Depositit website and download the application
by clicking on the 'Download Software' button underneath the
left hand menu. You can also register from the 'costs' page.
Q: Will Depositit work outside of the UK/Worldwide?
A: YES, Depositit offers a global data backup solution
and is being used successfully by customers all over the
world. The software can be downloaded from our website
(www.depositit.com), payment is via credit card and full
support is offered via our website (or phone/e-mail if
required).
Q: Can Depositit backup all file types, including my e-mails?
A: Yes. Depositit will backup all documents, spreadsheets,
digital photos, e-mails and most other file formats.
Instructions on backing up your e-mails can be found at
http://www.depositit.com/support/backupemail.shtml
Q: How can I backup SQL databases?
A: Depositit can backup SQL files, and information on how
to do this can be found by downloading our white paper at
the following address:
http://www.depositit.com/download/SQLBackupWizard.doc
Q: Can I backup my Registry Settings?
A: Yes, customers can backup their registry settings by
following the instructions in our support section:
http://www.depositit.com/support/backupreg.shtml
Q: Can I use my computer whilst it is backing up my data?
A: Yes you can, Depositit runs in the background, and should
not interfere with any other programs you are running.
Q: Can I back up my server?
A: Yes. Depositit can effectively back up the data residing
on servers. Information on how to do this is available on
our website at www.depositit.com/support/backuplan.shtml
Q: Can Depositit back up through firewalls?
A: Yes. Depositit can successfully perform backups through a
firewall. Information on how to set this up is available on
our website at www.depositit.com/support/faq/security.shtml
Q: How do I back up?
A: A 'quick guide' to backing up will arrive with your
Welcome E-mail. Also freely available from our website are
our comprehensive Support Pages, FAQ's and Interactive
Training System (CBT) that will effectively guide you
through each procedure.
Q: How do I know if my data has backed up?
A: After every backup, you will receive a confirmation
email from Depositit.
Q: What happens if I lose my data and need to restore it?
A: If you still have your PC (it may have been stolen!),
open the application on your desktop, go to the 'Restore'
pane, select the data you wish to restore and click OK -
you will require your password to do this. If your PC or
laptop was stolen or lost, you will need to download the
application onto your new machine (this can be done from the
LOGIN area on our website), put in your password and username,
and once installed follow the 'restore' procedures as before.
Comprehensive on-line support is freely available on our
website via our FAQ's and CBT.
Q: Can my data be infected with a virus whilst stored on
your servers?
A: No. Data files uploaded and stored on our servers are
never opened (Depositit do not have access to any of our
customer's data due to the high level of security and
encryption used); hence there is no chance of a virus being
released and affecting other data.
Q: Can you (Depositit) access/read my data?
A: NO, Depositit (nor anyone else) can access or see your data.
Depositit encrypts your data before transmitting it to our
storage facilities and once there it is further encrypted to
448-bit level (using Blowfish Technology). Only you have the
encryption "key" to access and view your data. This key is the
password you select at the time of registration, so it is important
that you keep this safe. Your data cannot be viewed, decrypted, or
used in any way without your encryption key/password.
Q: Can I ring up for Technical Support?
A: Yes. In order to keep our customer's costs to a minimum
we have included on our website, Free Of Charge comprehensive
support pages, FAQ's and an Interactive Training System. If
customers wish to ring or e-mail our Technical Support
Department for Live assistance we would advise they subscribe
for this at the time of registration.
Live Technical Support costs just £12.50 + vat at the point
of registration and is £17.50 + vat at all other times.
Q: Is data encrypted whilst it is being transferred over the Internet?
A: Yes. Your data is encrypted before leaving your computer
and further encrypted once it arrives on our servers. We
use 448-bit blowfish encryption.
Q: What is Delta Blocking Technology?
A: Delta Blocking offers very effective incremental backup
technology, allowing Depositit to back up just the changes
made to any files since the last backup. This helps to
reduce bandwidth and minimises data transfer times.
Q: What Internet connection is required?
A: Depositit will back up your data over any type of
connection (dial up 56k modem, ADSL, Cable, LAN), though the
faster the better.
Q: How long will backups take?
A: This depends on how much data you wish to backup and over
which connection this will be carried out. The initial
upload will always take the most time, whereas subsequent
backups should take just a few minutes. If required, the
initial backup can be carried out in stages, utilising the
'Pause' button on the application. The following link will
allow you to calculate approximately how long a backup might
take http://www.bandwidth.com/tools/fileTimeCalc
Q: What happens if I go over my storage limit?
A: Depositit simply increases your storage space to the
appropriate package, accommodating all growth requirements.
NOTE: When your account reaches between 85-95% of it's
storage limit, Depositit will notify you via email. You
then have a choice to reduce the amount of data you are
backing up, in order to remain within your storage band
or else if you require the extra storage capacity you
should do nothing, allowing the system to automatically
upgrade your account to the next level.
Q: Can I back up open files?
A: Depositit advises that all files should be closed prior
to backup. If a file is open during the backup process, the
backup will still perform though that file will be backed up
next time.
Q: What happens if my computer is turned off?
A: Depositit backs up data over your Internet connection and
will not be able to do this if your computer is switched
off. It is recommended to keep your PC switched on, though
Depositit will automatically try to carry out any missed
back ups upon you switching on your machine. You may also
perform a manual backup at any time by opening up the
Depositit application, highlighting the required backup
definition and clicking 'Backup Now'.
Q: What happens if I am not connected to the Internet when a
scheduled backup is set to occur (I.e if I use a 56k modem)?
A: If you are on a (56k) dial up modem, and you are not
connected at the scheduled time of backup, as long as your
computer is switched on, Depositit will automatically activate
your modem and dial up to make an Internet connection. Once
connected Depositit will upload any new or changed data and
then close down your connection when finished.
If you subscribe to ADSL/Broadband and have closed down the
connection. Depositit will upload your data the next time you
connect.
Q: What happens if I get disconnected whilst my data is
backing up?
A: Depositit will attempt three times to reconnect with your
Internet connection. If it is unable to you will receive a
backup unsuccessful e-mail highlighting that there was a
problem, and recommend you carry out the backup again.
Q: What is the Login area on your website for?
A: The Login area (www.depositit.com/login.shtml) is an
administration area which allows customers to easily carry
out the following:
1. Change their contact details
2. Request a new password
3. Upgrade to Live Technical Support (if not taken at the
time of registration)
4. Update their payment details (change credit/debit card etc)
5. Download the Depositit software again (onto a second computer
if required or if PC has been stolen/corrupted they can
download the software from here to set up their account
again and restore data)
Q: What if I have 2 or more PC's to backup or a PC and a
laptop that I wish to backup, do I need to buy accounts or
licences for each machine?
A: Depositit operates a 'storage based' model. So once you
have subscribed for a Depositit account, you may install the
software onto your other machines. You will simply pay for
the storage you use - rather than for every machine.
NOTE: If you do install the Depositit software onto multiple
machines, please ensure that the backups are scheduled to
run at difference times, and that all definitions have been
named differently.
Start Protecting Your Data and Trial Depositit Today
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