Press Release - FOR IMMEDIATE RELEASE

For more information contact:
C. Decker Marquis
Sane Solutions, LLC
http://www.sane.com
Phone: (401) 295-4809
E-mail: decker@sane.com

Sane Solutions releases NetTracker 7.0 Web analytics software
--Version 7.0 revolutionizes the administration of diverse enterprise reporting needs and introduces advanced custom reporting capabilities for every user-type--

NORTH KINGSTOWN, RI - January 27, 2004 - Sane Solutions, the award-winning developer and marketer of NetTracker? Web analytics software, today announced the availability of NetTracker 7.0. The new version revolutionizes the administration of the diverse Web analytics needs found within an enterprise, and introduces new advanced custom reporting capabilities for both the enterprise's most sophisticated users and most casual users.

Version 7.0's new My NetTrackerTM customizable interface allows administrators to manage an enterprise environment, with multiple user groups and an increasing number of custom reports, by defining unique NetTracker user interfaces for each user in their organization. With My NetTracker, administrators can configure customized folders (views) for each user, department, or group of users in the organization, structured on their business role, which contain their custom and standard reports. They can also assign user roles and privileges to authorize or restrict access to specific features such as custom reporting, data removal, etc.

"We have a large number of NetTracker business users, each responsible for different online applications and processes. Each of these business users may only allot a few minutes per day to use NetTracker to retrieve and analyze critical information relating to their specific business responsibilities," explains Billy Davis, Jr., Research Manager, Cinergy. "In the future, My NetTracker will allow us to shrink-wrap their NetTracker analysis environments to their specific area of responsibility. We'll be able to provide them with a customized folder containing only their dashboards and custom reports, so they can dodge surplus Web site information, making more efficient use of their time."

NetTracker 7.0's new customizable, interactive dashboards also streamline analysis for "power" NetTracker users who habitually hone in on key performance data for making daily business decisions. Search engine optimization specialists, for example, can combine reports central to search engine optimization into a single dashboard for easy access. On the opposite end of the user-type spectrum, NetTracker 7.0's unique Ask NetTrackerTM question-driven custom reporting interface caters to casual or entry-level Web analysts who need advanced reporting, allowing them to either choose from a list of pre-written custom reports, or to build their own in a simple question-builder application.

NetTracker 7.0 also introduces scenario analysis (funnel reporting), advanced navigational analysis (path between pages reporting), support for the IBM DB2 database and a new user-defined reports feature which allows NetTracker to be extended with the ability to access and filter third-party or homegrown reports directly in the NetTracker interface (to analyze ad campaigns by revenue, visitors by customer demographic group, etc.).

"No matter what your goal is--to simply measure your Web site traffic, to evolve your Web site into a more effective business channel, or to revolutionize your business using customer intelligence correlated from all channels--NetTracker will be an integral part of your success," said Jim Rose, CEO of Sane Solutions, LLC. "NetTracker provides easy, self-service access to Web site traffic data for every type of business user, and every business goal, across the enterprise."

Availability

NetTracker 7.0 Professional, Enterprise and eBusiness Edition solutions are available immediately.
Users can also download free evaluation copies of all editions of NetTracker 6.0 at http://www.sane.com/evals.

About Sane Solutions

Founded in 1996, Sane Solutions develops and markets the award-winning NetTracker line of Web analytics software. The NetTracker line provides detailed Web site traffic reporting, including individual visitor clickstream analysis, visitor segmentation analysis, dynamically generated content analysis, and more.

NetTracker products are used worldwide by Global 2000 corporations, educational institutions, government agencies and ISPs. Customers include: American Honda Motor Co., Inc., Fairchild Semiconductor, Fidelity Investments, GEICO Direct, Goldman Sachs, Prodigy and more. Sane Solutions' strategic partners include Business Objects, Cognos, MicroStrategy, Oracle, Vignette, Macromedia (Allaire), Microsoft, Sun-Netscape Alliance, IBM, Hewlett-Packard and more.

Sane Solutions, LLC, is a privately held limited liability company located in North Kingstown, Rhode Island. For more information please contact Sane Solutions LLC, 35 Belver Ave., Suite 230, North Kingstown, RI 02852; tel. 800-407-3570 or 401-295-4809; http://www.sane.com.

###

NetTracker is a registered trademark of Sane Solutions, LLC. Other company and product names may be trademarks of the respective companies with which they are associated.